Outsourcing transcription operates for many reasons, but the nub of the matter is that despite the fact that anyone can set themselves up as a transcriptionist, a good transcriptionist is more than just someone who can sort; transcription is a specialized enterprise. That is why if your administrative/secretarial employees are not specially trained in transcribing, or if they are simply inundated, outsourcing can be the answer.
Facing a transcriptionist do?
Any transcriptionist takes audio recordings, whether they be on tape or perhaps digitally recorded, and provides an impressive typed transcript of the saving. Such recordings may be dictation (one person speaking), interview (one or two people getting interviewed), focus groups (a group of people under guided discussion), meeting recordings, etc.
Exactly what is so special about that?
Any transcriptionist is more than ‘just’ any typist because s/he has been doing more than just typing what’s over a written page. The transcriptionist has to understand the content in the recording in order to be able to punctuate it correctly and effectively spell homophones (words that will sound the same but are spelled differently). The transcriptionist might also need knowledge of particular words (e. g. for health-related or legal transcription) and also a general transcriptionist still has to have a better than average vocabulary and also general knowledge, in order to correctly recognize things like place names, titles of events, technical particulars, etc. A transcriptionist today is probably also an expert investigator on Google – a great way to load those general knowledge gaps offered you know how to do it properly! Needless to say, this person is also an expert typist with a fast typing velocity – audio typing will take longer than copy keying in for precisely the reasons in the list above, but the industry standard to get a fully experienced transcriptionist is it takes about an hour to write out fifteen minutes of good quality meeting recording (a bit fewer for dictation and more regarding groups or for recordings with ‘issues’ as suggested below. ) Even somebody who touch-types may find this without transcription experience you will need much, much longer. Finally, often the transcriptionist also needs to have great attention to detail in order to analyze the work thoroughly before giving it over to the client.
Precisely why outsourcing works
If your staff members are not trained transcriptionists and also transcription is required on an interim basis, then the reasons listed above should make the answer clear. A meeting transcription might take a tuned transcriptionist a full day for you to transcribe, so a non-trained member of staff could easily acquire two days – two days if they are unable to complete their typical day-to-day functions. The results might also be disappointing if their grammar along with their ability to punctuate is not approximately scratch. The outsourced transcriptionist will complete your job without taking anyone far away from their normal duties.
It is additionally useful where company state policies might come into play! I possess recently transcribed a number of disciplinary interviews etc . for a variety of consumers who preferred that their very own secretarial staff were not bashed to the contents of the get-togethers.
Also if you do not require the ability to transcribe notes on a regular basis you may not have the pertinent equipment, and this can be quite high-priced. If the recording is on to a digital format there is freely accessible software that will allow your personnel to listen to the recording, rewind, perform it back at different speeds, etc . but with no transcription foot, pedal time taken to transcribe is improved even further.
Finding a good transcribing company to outsource your projects to
Anyone can contact a transcriptionist what exactly is known if you’re going to obtain a decent service? There is a number associated with things you can do – and some you can’t! One of the don’ts is requesting a CV. Why not? Just because a transcription service is a company, not your potential worker. You wouldn’t ask the solicitor, estate agent, builder, or even chiropodist for a CV, so just why ask a transcriptionist? Rather go by recommendation, just as you will do for another business, or even if you don’t know anyone who is able to recommend a good transcriptionist search for testimonials. Many transcription solutions show these on their sites.
Another don’t is to request the transcriptionist to take the test – frankly, if they have some inclination to do this they’re most likely not very busy – although that might be because they’ve just started up a business but have many years of excellent experience (if you’re lucky! ) it might be that they’re simply not very good. If you carry out require a test then you need to expect to pay for it at the typical rate.
If you have a significant variety of recordings that are going to need transcribing in a short period of time you might want to ask what processes the service has available to project manage significant jobs like this, whether they make use of people directly, subcontract and so forth If they subcontract, you might need to test their confidential procedures to make certain this won’t be an issue. In the event that all your questions are solved quickly and positively then chances are you’re talking to a person who is familiar with working with such jobs!
Other things you should be asking are generally price (obviously) and recovery time (when they can receive the recordings back to you). Accomplish bear in mind that good service could be a busy service if you decide to can book in advance of wishing to send your recordings, a whole lot the better.
Questions your probable transcription service should be asking include: what kind of transcription would it be (interview, focus group, and so forth ), how long is your producing, what kind of recording (e. grams. standard cassette tape, a digital recording in. WMA format), what’s the recording quality similar to, is the speech clear, do you require a verbatim transcription and once do you need your transcription went back?
If you have a specific requirement with regards to formatting now is the time to say therefore as most services have their personal standard formats which will be utilized unless you state otherwise, even though they’re very happy to file format in any way you require.